Integration of IT services
Our Services
SERVICES: IT Help Desk Pro
Our Technical team is at your disposal to assist you in the qualification, installation and coordination stages. Benefit from complete management of your IT assets, increased protection of your data and a wide range of services hosted in the cloud.
Advice
SKeeping abreast of the latest trends and innovations, our experts ensure that your business is fully prepared for the challenges of the future.
Projects
We employ specialized experts in the most diverse fields, and establish project teams individually, taking into account your needs and requirements.
Integrator of global solutions
ACIT Learning & Solutions supports you in the following fields of expertise:
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Network and infrastructure installation and administration solution (server, workstation, etc.)
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Network security solution (Firewall, antivirus, anti-spam, etc.)
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Data security solution (outsourced backup, etc.)
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Disaster Recovery Plan Solution
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Communication solution (internet, VPN, TSE…)
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Distribution of computer hardware and software
SimplyDesk
Simple and efficient HelpDesk solution in the cloud. The helpdesk solution is quick to set up.
SimplyDesk is an online service management tool whether it is a customer service (after-sales service, hotline, etc.), an IT services company, or an editor or an internal service needing to manage any question, incident or support request.
Thanks to SimplyDesk, your customer service is perfectly operational, responsive, accessible everywhere and all the time.
On SimplyDesk, customer requests are transformed into tickets which are handled by the support team in order to be monitored, processed and closed in compliance with service commitments.
Good reasons to use SimplyDesk:
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web and SAAS or license
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fast and user-friendly operation
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very simple home screen
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improved communication
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relevant statistics
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SLA management and billable time
Entrust us with the management of your computer equipment.
The availability and performance of information systems are capital issues for today's companies. However, the salary and material costs related to the management of the computer park can explode according to the activity.
ACITLS allows you to entrust all the aspects inherent to the operation of your information system to a trusted partner. Concentrate on your core business and trust our engineers to manage your IS. We will make your computer park scalable and adapted
We Integrate With Your Ecosystem
We integrate on several types of hardware and software of your IT environment.
Our expertise brings you quality and peace of mind.